MISSION STATEMENT

Provide our customers seamless and affordable professional data center cleaning and commercial janitorial services while ensuring customer satisfaction so that they can focus on the core competencies of their business.

Plenum Cleaning Services understands, values and respects its customer's trust and personal property; therefore we are I-9 compliant; covered by workers' compensation and liability insurance; require employees to pass a criminal background check and drug-screening test; and we do not use sub contractors and temp agencies.

Plenum Cleaning Services is an accredited business with the BBB of Arizona.

Plenum Cleaning Services can provide data center cleaning and janitorial services as well as post construction cleaning services to a wide range of business regardless of size and cleaning frequency including but not limited to:

• Data Centers • Co-locations • Telecommunication Centers • IDF Rooms • MDF Rooms • Commercial Offices • Dental and Medical Offices • Banks • Gyms • Warehouses • Car Dealerships • Manufacturers • Facilities • Semi-Conductor Laboratories • Law Firms • Accounting Firms • Call Centers • Military Bases • Municipalities

DATA CENTER CLEANING 101

Data center cleaning differs significantly from commercial janitorial in many aspects including knowledge, process, materials, chemicals, equipment and level of decontamination.

Plenum Cleaning Services can clean a data center in accordance to ISO Data Center Standard 14644 Class 100,000 (100,000 0.5 micron particles per cubic foot of atmosphere) without introducing any liquid or machines that use liquid to operate into the data center.

Internal audits by risk committees often include data center cleaning/maintenance as part of a risk management program in order to mitigate hardware malfunction and costly system downtime related to dust, debris and static electricity build-up.

NO FOOD OR DRINKS ALLOWED! Why post this sign on your data center door if you are going to allow your janitorial or data center cleaning company to introduce a mopping system or scrubbing machine that require at least five to ten gallons of water to operate into the data center?

High pressure laminate sub floor tiles have a matte finish and are designed to dissipate static electricity and should not be waxed for shine, even with an anti-static wax.

High pressure laminate tile sub floors should be cleaned with specially designed non-residue anti-static chemical solutions.

Wax and petroleum based floor cleaners that are designed for vinyl composition tile floors that have been waxed should not be used on high pressure laminate sub floor tiles because they will reduce the static dissipation properties of the high pressure laminate sub floor tiles and they will attract dirt and debris resulting in dirty and aged sub floor.

Lifting/removing more than three tiles at a time may cause sub floor vertical and horizontal instability and may require professional sub floor frame leveling.

The underside of the sub floor tiles (especially if they are concrete filled) should also be cleaned and treated with a non-residue anti-static chemical solution in order to remove metal oils, concrete residue and dust build up that hinder the static electricity dissipation properties.

The following ill affects can result from waxing a high pressure laminate sub floor:

1. Reduction in the static dissipation properties of the floor.
2. Premature aging.
3. It will cause the tiles to stick together.
4. It will cause the plastic sub floor frame grommets to become brittle resulting in horizontal and vertical instability.
5. It will age the floor prematurely.

If you have wax on your high pressure laminate floor, remove it immediately.

In order to avoid wax build-up; damage and discoloration, only non-residue anti-static chemicals that are specially designed for cleaning high pressure laminate sub floor tiles, hardware, equipment and cables should be used in a data center.

DO NOT USE IN DATA CENTERS

 

 

 

 

These machines should not be used to clean a high pressure laminate sub floor in a data center because:

1. They pose an electrical hazard to sensitive hardware circuitry because they use liquid to operate and they splash liquid even if they have a "splash guard."
2. They pose a potential electrical hazard if the machine malfunctions and leaks excessive amounts of liquid and it drips on power outlets in the plenum.
3. They create a slippery surface and pose a hazard if the operator loses control and the machine as well as the operator slam into the hardware, equipment and cabling.
4. They will not remove the contaminants from the data center, but instead will simply move the contaminants from one location to another or push them between the tiles, into the ventilation tiles, under the equipment and into the plenum.
5. The scrubbing pads can damage the plastic edging on the high pressure laminate sub floor tiles.
6. The scrubbing pads can scratch and delaminate the high pressure laminate sub floor tiles.
7. They are designed to mop, buff and strip the wax from vinyl composition tile floors and not to scrub high pressure laminate sub floors in a data center.

DO NOT USE IN DATA CENTERS

 

 

 

 

These mopping systems should not be used to clean a high pressure laminate sub floor in a data center because:

1. They pose and electrical hazard because they introduce a significant amount of liquid into the data center.
2. They will not remove the contaminants from the sub floor but instead push them into the gaps between the sub floor tiles, into the ventilated tiles, under the hardware and into the plenum.
3. The mop is repeatedly “rinsed” in dirty water or solvent.
4. The mop strings get caught on the equipment, cables and sub floor tiles.
5. The volume of liquid they introduce into the data center will cause the high pressure laminate sub floor tiles to potentially rust and delaminate resulting in costly damage.

DO NOT USE IN DATA CENTERS

 

 

 

 

The above non clean room certified vacuum cleaners should not be used to clean the plenum, high pressure laminate sub floor, hardware and equipment in a data center because:

1. They cannot filter and remove 99.999% of dust, dust mites, pollen, mold, bacteria and any airborne particles particles with a size of 0.12 micron or larger. Particles larger than 0.3 microns will be reintroduced into the data center environment.
2. They are not interference-suppressed Ulta Low Penetration Filtered vacuums and can potentially interfere with the hardware and equipment in the data center.
3. Backpack vacuums are cumbersome and can be a bumping hazard when using them around hardware that is seperated by three foot aisles.

COMMON DATA CENTER DEBRIS AND TILE DAMAGE

Common debris removed from the plenum, sub floor, hardware and equipment that can cause short circuits or clog cooling airways in hardware cabinets that can potentially result in system malfunction or system thermal shutdown and downtime.

Improper maintenance (usually traditional mopping systems and the use of water) causes high pressure laminate sub floor tiles to rust and delaminate.

Dirt and debris build up between tiles and on the corners of the pedestals on a sub floor frame.

Before and after plenum floor cleaning.

Sub floor tile underside decontamination.

SECURITY AND SAFETY PRACTICES

Plenum Cleaning Services performs criminal background checks and drug screenings on all employees.

Plenum Cleaning Services trains its employees in data center cleaning, security and the sensitivity of the data center environment and they are supervised by an experienced supervisor with over twenty-one years of work experience in Information Technology and data center cleaning.

Plenum Cleaning Services has cleaned data center environments in co-locations, h disaster recovery sites, municipalities, hospitals, financial institutions, insurance companies, military bases, telecommunication centers and retail business that are subjected to the Health Insurance Portability and Accounting Act (HIPAA), Payment Card Industry Data Security Standards (PCI DSS), Red Flags Rule and stringent in-house security policies.

Plenum Cleaning Services has the experience and ability to clean any size data center and power room including: plenum, sub floor, hardware, equipment, cages, fences, overhead cable trays, overhead lights, and wall fixtures.

Plenum Cleaning Services does not introduce liquids or machines that require liquids to operate into the data center.

Plenum Cleaning Services does not use backpack style vacuum cleaners as they are cumbersome and pose a hazard around hardware and equipment isles.

Plenum Cleaning Services will report damage and potential hazards that are discovered while cleaning.

Plenum Cleaning Services removes contaminants that you can't see.

DATA CENTER CLEANING FAQ'S

Why should I have my data center cleaned?
There are several benefits to professionally cleaning and reducing the static electricity in a data center's floor, plenum, sub floor, sub floor frame, hardware, equipment, overhead cable trays, lights and wall fixtures. The benefits include appearance, air quality, air density, airflow efficiency and most importantly the reduction of potential hardware malfunction and costly downtime related to the build up of dust, debris and static electricity within the plenum, sub floor, sub floor frame, hardware and equipment.

Contaminants such as: dust particles, dust mites, paper dust, cardboard dust, printer toner dust, hardware packaging materials, sticker label peels, paper, plastic, metal shavings, wire clippings, wire connectors, cable ties, hair, bugs, spider webs and zinc whiskers are continuously being introduced into your data center and they can build up inside hardware and equipment critical components as well as cooling and filtration areas. This build-up increases the risk of a power supply short circuit, circuit board malfunction, thermal system shutdown and electrical fire. Static electricity build up in your high-pressure laminate sub floor can cause system malfunction and it can also be hazardous to your equipment.

Why shouldn't an unqualified janitorial services company clean my data center?
Data center cleaning is unique when it comes to the process, training, equipment, chemicals and materials; therefore janitorial or commercial cleaning companies with no technical knowledge or specialization in data center cleaning should not clean them.

With over 21 years of experience in Information Technology including system administration, data center management and disaster recovery, our Sr. Account Manager, Hector Gallardo understands the sensitivity of the critical aspects and functions of your data center's hardware and equipment including uptime and security, as well as the data center cleaning process necessary to meet optimal particle levels outlined in the ISO data center standard 14644 Class 100,000 (100,000 0.5 micron particles per cubic foot of atmosphere).

Distinguishing itself from other cleaning companies, Plenum Cleaning Services uses: interference-suppressed Ultra Low Penetration Air filtered vacuum cleaners that can remove 99.999% of dust, pollen, mold, bacteria and any airborne particles with a size of 0.12 micron or larger; specially designed non-residue anti-static cleaning chemicals; lint -free micro fiber cloths; and lint-free micro fiber mopping pads to vacuum, mop, wipe, and clean every all sides of every sub floor tile in the data center as well as the floor, sub floor frame, plenum, hardware, equipment, overhead cable trays, lights, cages/fences and wall fixtures.

Unlike other data center cleaning companies that lift every other tile to clean the plenum and only clean the surface part of the sub floor tiles, Plenum Cleaning Services lifts every tile and cleans the bottom of every sub floor tile. We will also vacuum, hand- wipe and mop the plenum floor, pipes, conduit, cables, devices and sub floor frame.

Plenum Cleaning Services never introduces liquid or machines that use liquid into the data center because of the potential hazards to the power outlets, power supplies, hardware and equipment nor do we use any wax or wax based products, soaps and water to clean as this will ultimately turn into airborne contaminants such as residue, powder and minerals.

How often should I clean my data center?
The answer varies with each data center because of factors such as: location; square footage; plenum size; airflow; foot traffic; type of activity; amount of hardware and equipment; frequency of old and new hardware and equipment entering and leaving the data center; printer paper and toner dust; desired air quality levels and risk aversion.

Plenum Cleaning Services recommends cleaning a data center's high pressure laminate sub floor, sub floor frame, plenum, hardware, equipment, overhead cable trays, lights, cages, fences, furniture and wall fixtures at least twice per year and after new construction. We also recommend lighter and more frequent preventative maintenance cleaning on a quarterly basis including: vacuuming, damp moping and wiping the surface of the high pressure laminate sub floor, hardware, equipment, overhead cable trays, lights, cages, fences, furniture and wall fixtures.

Be sure to call us when you are removing hardware or equipment from your data center so that we can clean that area simultaneously in order to avoid a significant amount of dust and debris from spreading within your data center.

Featured in Processor Magazine:

Product Showcase

Data Center Cleaning Service Providers

Plenum Cleaning Services cleans Tier I, II, III, and IV data centers in accordance with ISO 14644 standards without introducing any liquids or scrubbing machines that require liquids. Plenum Cleaning Services pre-treats micro fiber cloths and flat mops with a specially designed non-residue antistatic cleaning solution and uses ULPA-filtered frequency-suppressed vacuum cleaners.

• Improves the static dissipation properties and prolongs the condition of the high-pressure laminate sub floor
• Lowers cooling costs by reducing the air density and improving the air quality by removing 99.999% of dust, pollen, mold, bacteria, and any airborne particles with a size of 0.12 micron or larger
• Prolongs the lifetime of hardware and equipment by maintaining optimal operating conditions
• Free estimates

Best For: Preventing costly downtime related to thermal shutdown as a result of components overheating because of dust and debris buildup.

(480) 285-1603
www.plenumcleaning.com